Mercado Pago
mercadopago.com ↗In their words
“Mercado Pago Brazil achieved a market-leading Net Promoter Score through integration of a yielding account with a robust loyalty program.”
“Mercado Pago holds leading Net Promoter Score in Brazil, Mexico, Argentina, and Chile.”
“Mercado Pago achieved its highest-ever Net Promoter Score across Brazil, Mexico, and Argentina.”
NPS disclosures (5)
Mercado Pago Brazil achieved a market-leading Net Promoter Score through integration of a yielding account with a robust loyalty program.
Mercado Pago holds leading Net Promoter Score in Brazil, Mexico, Argentina, and Chile.
Mercado Pago achieved its highest-ever Net Promoter Score across Brazil, Mexico, and Argentina.
Mercado Pago, MercadoLibre's fintech arm, achieved the leading Net Promoter Score across Brazil, Mexico, Argentina, and Chile.
Mercado Pago achieved the leading Net Promoter Score in Brazil, Mexico, Argentina, and Chile.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.