Member Loyalty Group
In their words
“Member Loyalty Group signed 14 credit unions to leverage Net Promoter feedback programs through an exclusive relationship with Satmetrix, the NPS company.”
“Two credit unions select Member Loyalty Group's programme to measure Net Promoter Score and take action on member experience.”
“Two credit unions selected Member Loyalty Group's Member Experience program to measure Net Promoter Score and drive action on feedback.”
NPS disclosures (4)
Member Loyalty Group signed 14 credit unions to leverage Net Promoter feedback programs through an exclusive relationship with Satmetrix, the NPS company.
Two credit unions select Member Loyalty Group's programme to measure Net Promoter Score and take action on member experience.
Two credit unions selected Member Loyalty Group's Member Experience program to measure Net Promoter Score and drive action on feedback.
Member Loyalty Group announced 10 million members enrolled in its Voice of the Member program using Net Promoter System.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.