MEDecision, Inc.
medecision.com ↗In their words
“During the year ended December 31, 2007, our customers renewed 89% of the contracts the stated terms of which were to expire”
“During the year ended December 31, 2006, our customers renewed 89% of the contracts the stated terms of which were to expire”
“During the year ended December 31, 2005, our customers renewed approximately 100% of the aggregate contract value up for renewal during that period.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 89% (FY2007) — “During the year ended December 31, 2007, our customers renewed 89% of the contracts the stated terms of which were to expire”
Retention rate: 89% (FY2006) — “During the year ended December 31, 2006, our customers renewed 89% of the contracts the stated terms of which were to expire”
Retention rate: 100% (FY2005) — “During the year ended December 31, 2005, our customers renewed approximately 100% of the aggregate contract value up for renewal during that period.”
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.