ME bank
In their words
“ME bank reported an average net promoter score of 34 points during the latest period.”
“ME Bank CEO cites improved customer retention as contributor to mortgage growth offsetting NIM pressures.”
NPS disclosures (1)
ME bank reported an average net promoter score of 34 points during the latest period.
Retention disclosures (1)
ME Bank CEO cites improved customer retention as contributor to mortgage growth offsetting NIM pressures.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.