Verticals / Health insurers & care providers / MDLive
M
MDLive
mdlive.com ↗81
Latest disclosed NPS
21 Nov 2019
1
NPS entries
1 with a number
2019
Years covered
1 entries in all
In their words
“MDLive has a Net Promoter Score of 81.1 among Cigna customers who use the telehealth service to find in-network care.”
NPS disclosures (1)
21 Nov 2019
NPS81
MDLive has a Net Promoter Score of 81.1 among Cigna customers who use the telehealth service to find in-network care.
— reported by healthcareitnews.com · 21 Nov 2019 · NI-062C2DA
healthcareitnews.com ↗Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.