McKinsey
mckinsey.com ↗In their words
“McKinsey was named a Leader by Forrester for Cybersecurity Consulting, including on customer retention delivery.”
“McKinsey uses AI-powered intelligence to help sales teams increase customer retention and drive loyalty.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
McKinsey was named a Leader by Forrester for Cybersecurity Consulting, including on customer retention delivery.
McKinsey uses AI-powered intelligence to help sales teams increase customer retention and drive loyalty.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.