NPS Intelligence (beta)

Disclosed NPS & retention by vertical

65
Latest disclosed NPS
25 Feb 2021
2
NPS entries
1 with a number
2021–22
Years covered
2 entries in all

In their words

“Marketing agency MCI increased its Net Promoter Score to 65, a 7% improvement year-over-year.”
— reported by c-mw.net · 25 Feb 2021 · NI-17815A7
“MCI increases Net Promoter Score.”
— reported by c-mw.net · 12 Feb 2022 · NI-0F142F4

NPS disclosures (2)

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12 Feb 2022
NPSProgram

MCI increases Net Promoter Score.

— reported by c-mw.net · 12 Feb 2022 · NI-0F142F4
c-mw.net ↗
25 Feb 2021
NPS65

Marketing agency MCI increased its Net Promoter Score to 65, a 7% improvement year-over-year.

— reported by c-mw.net · 25 Feb 2021 · NI-17815A7
c-mw.net ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.