mce
In their words
“MCE has retained approximately 86% of customers in its service area, supporting a credit rating upgrade from Fitch Ratings.”
“Mce is improving NPS through device management and operational efficiency enhancements.”
NPS disclosures (1)
mce is improving NPS through device management and operational efficiency enhancements.
Retention disclosures (1)
MCE has retained approximately 86% of customers in its service area, supporting a credit rating upgrade from Fitch Ratings.
Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.