Max Life
maxlifeinsurance.com ↗In their words
“Max Life achieved a Net Promoter Score of 56+ in FY24 as part of its claims transformation initiative.”
“Max Life recorded NPS of 32 for H1 FY19, up 6 points in the last 6 months, reflecting strong business performance.”
“Max Life partnered with Numr to enhance customer experience through AI-powered platform beyond traditional Net Promoter Score measurement.”
Disclosed NPS over time
Every Net Promoter Score Max Life has published, by date.
NPS disclosures (7)
Max Life partnered with Numr to enhance customer experience through AI-powered platform beyond traditional Net Promoter Score measurement.
Max Life achieved a Net Promoter Score of 56+ in FY24 as part of its claims transformation initiative.
Max Life improved Net Promoter Score through digital investments, building long-term trust and customer satisfaction.
Max Life achieved its highest Claims Paid Ratio of 99.51% in FY'23, improving Net Promoter Scores and customer satisfaction.
Max Life's high claims settlement ratio has enabled improved Net Promoter Scores and customer satisfaction.
Max Life enhanced Net Promoter Scores to an all-time high through digitized servicing initiatives and hassle-free transactions.
Max Life recorded NPS of 32 for H1 FY19, up 6 points in the last 6 months, reflecting strong business performance.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.