Matkahuolto
matkahuolto.fi ↗In their words
“Finland's Matkahuolto bus network achieved a Net Promoter Score of 85 through Gen Z-focused 'Mystery Trips' marketing innovation.”
“Matkahuolto ranked among the leaders in Brand Valuation 2026 survey, noted for strong Net Promoter Score and best value perception among competitors.”
NPS disclosures (2)
Matkahuolto ranked among the leaders in Brand Valuation 2026 survey, noted for strong Net Promoter Score and best value perception among competitors.
Finland's Matkahuolto bus network achieved a Net Promoter Score of 85 through Gen Z-focused 'Mystery Trips' marketing innovation.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.


