MATA
In their words
“Memphis Area Transit Authority (MATA) reported a customer Net Promoter Score of -17, indicating low willingness to recommend service amid board restructuring.”
NPS disclosures (1)
Memphis Area Transit Authority (MATA) reported a customer Net Promoter Score of -17, indicating low willingness to recommend service amid board restructuring.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.