NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Public sector & non-profit  /  Malaysia Post / Postal Service

Malaysia Post / Postal Service

pos.com.my ↗
32
Latest disclosed NPS
11 Oct 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all

In their words

“Malaysia's Postal Service saw its Net Promoter Score for retail services rise from 32.0, accompanying improvements in customer satisfaction.”
— reported by themalaysianreserve.com · 11 Oct 2026

NPS disclosures (1)

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11 Oct 2026
NPS32

Malaysia's Postal Service saw its Net Promoter Score for retail services rise from 32.0, accompanying improvements in customer satisfaction.

— reported by themalaysianreserve.com · 11 Oct 2026
themalaysianreserve.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.