Malacca Straits Acquisition Co Ltd
In their words
“Retention strategies which are targeted to achieve desirable churn rate of 1.4%”
“Current 1.6% level (and below the industry average of +2%)”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (MNC Play): 1.4% (2021P onwards) — “retention strategies which are targeted to achieve desirable churn rate of 1.4%”
Churn (MNC Play): 1.6% (2020A) — “current 1.6% level (and below the industry average of +2%)”
Lighthouse companies in Public sector & non-profit
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.