Magalu
magalu.com.br ↗In their words
“Magalu achieved an NPS of 85, well above retail average, with its AI-powered shopping assistant on WhatsApp.”
“Magalu reported a Net Promoter Score of 85 and achieved record order volumes in April following its Amazon partnership announcement.”
Disclosed NPS over time
Every Net Promoter Score Magalu has published, by date.
NPS disclosures (2)
Magalu achieved an NPS of 85, well above retail average, with its AI-powered shopping assistant on WhatsApp.
Magalu reported a Net Promoter Score of 85 and achieved record order volumes in April following its Amazon partnership announcement.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.