Madison Reed
madewithreed.com ↗In their words
“Madison Reed's CEO cited organically high customer-retention rate due to subscription model.”
“Madison Reed found that customers buying gloss product after in-store coloring have a higher Net Promoter Score.”
NPS disclosures (1)
Madison Reed found that customers buying gloss product after in-store coloring have a higher Net Promoter Score.
Retention disclosures (1)
Madison Reed's CEO cited organically high customer-retention rate due to subscription model.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.