NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2019
Years covered
1 entries in all

In their words

“Lyst's VP of Customer Retention presented on predictive modeling for customer communication at an Email Insider Summit in Europe.”
— reported by mediapost.com · 13 Dec 2019 · NI-7D05FCC

NPS disclosures (0)

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Retention disclosures (1)

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13 Dec 2019
Retention

Lyst's VP of Customer Retention presented on predictive modeling for customer communication at an Email Insider Summit in Europe.

— reported by mediapost.com · 13 Dec 2019 · NI-7D05FCC
mediapost.com ↗

Lighthouse companies in Retail & e-commerce

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.