NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  London Stock Exchange
61
Latest disclosed NPS
18 May 2026
1
NPS entries
1 with a number
2021–26
Years covered
2 entries in all

In their words

“London Stock Exchange reported NPS of 61 (down from 70 in 2025) and revenue from existing customers of 86% (up from 82%).”
— reported by londonstockexchange.com · 18 May 2026 · NI-5479775
“London Stock Exchange Group reported strong customer retention in Q1 alongside new business growth.”
— reported by directorstalkinterviews.com · 29 Apr 2021 · NI-EA707B3

NPS disclosures (1)

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18 May 2026
NPS61

London Stock Exchange reported NPS of 61 (down from 70 in 2025) and revenue from existing customers of 86% (up from 82%).

— reported by londonstockexchange.com · 18 May 2026 · NI-5479775
londonstockexchange.com ↗

Retention disclosures (1)

Open in the retention database →

29 Apr 2021
Retentionup

London Stock Exchange Group reported strong customer retention in Q1 alongside new business growth.

— reported by directorstalkinterviews.com · 29 Apr 2021 · NI-EA707B3
directorstalkinterviews.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.