Loan Market
loanmarket.com.au ↗In their words
“Loan Market reported a network Net Promoter Score of more than 98, supported by 13,319 five-star Google reviews in New Zealand.”
“Loan Market brokers achieve a high average Net Promoter Score of +99, gaining competitive edge during spring selling season.”
“Loan Market reported that 75% of its broker businesses achieved a perfect Net Promoter Score in FY26.”
Disclosed NPS over time
Every Net Promoter Score Loan Market has published, by date.
NPS disclosures (5)
Loan Market reported that 75% of its broker businesses achieved a perfect Net Promoter Score in FY26.
Loan Market reported a network Net Promoter Score of more than 98, supported by 13,319 five-star Google reviews in New Zealand.
Loan Market maintains position as leader in customer satisfaction with nine out of 10 brokers achieving perfect NPS.
Loan Market brokers across the aggregator's network achieved strong client satisfaction with perfect net promoter scores in financial year 2024.
Loan Market brokers achieve a high average Net Promoter Score of +99, gaining competitive edge during spring selling season.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.