NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  LiveOne, Inc.

LiveOne, Inc.

Telecom & mediaTV, streaming & entertainmentLive Streaming & EntertainmentLVO
liveone.com ↗
55
Latest disclosed NPS
26 Nov 2025
3
NPS entries
3 with a number
5%
Churn
13 Jun 2019
2019–25
Years covered
4 entries in all

In their words

“We're sub-5% in terms of churn overall”
— Mike Zemetra, Chief Financial Officer, LiveOne, Inc. · Earnings call, Q4 2019 · 13 Jun 2019 · NI-76ABA04
“Excellent Net Promoter Score (NPS) of 55, and ranked as the “Editor’s Choice” multiple times by PC Magazine, including 2025 “Best for Curated Channels” .”
— LiveOne, Inc. · SEC 8-K filing · filed 26 Nov 2025 · NI-859EDCB
“Excellent Net Promoter Score (NPS) of 55, and ranked as the “Editor’s Choice” multiple times by PC Magazine, including 2025 “Best for Curated Channels” .”
— LiveOne, Inc. · SEC 8-K filing · filed 25 Feb 2025 · NI-46969EE

Disclosed NPS over time

Every Net Promoter Score LiveOne, Inc. has published, by date.

5060555555

NPS disclosures (3)

Search the database →

26 Nov 2025
NPS55

Excellent Net Promoter Score (NPS) of 55, and ranked as the “Editor’s Choice” multiple times by PC Magazine, including 2025 “Best for Curated Channels” .

— LiveOne, Inc. · SEC 8-K filing · filed 26 Nov 2025 · NI-859EDCB
SEC 8-K filing ↗
25 Feb 2025
NPS55

Excellent Net Promoter Score (NPS) of 55, and ranked as the “Editor’s Choice” multiple times by PC Magazine, including 2025 “Best for Curated Channels” .

— LiveOne, Inc. · SEC 8-K filing · filed 25 Feb 2025 · NI-46969EE
SEC 8-K filing ↗
31 Jan 2025
NPS55

Excellent Net Promoter Score (NPS) of 55, and ranked as the “Editor’s Choice” multiple times by PC Magazine, including 2025 “Best for Curated Channels” .

— LiveOne, Inc. · SEC 8-K filing · filed 31 Jan 2025 · NI-6511116
SEC 8-K filing ↗

Retention disclosures (1)

Open in the retention database →

13 Jun 2019
Churn5%

Churn (overall (non-Tesla)): 5% (FY2019) — “We're sub-5% in terms of churn overall”

— Mike Zemetra, Chief Financial Officer, LiveOne, Inc. · Earnings call, Q4 2019 · 13 Jun 2019 · NI-76ABA04
Earnings call, Q4 2019 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.