Liquidity Services
liquidityservices.com ↗In their words
“Liquidity Services highlighted high net promoter scores and strong client referrals as drivers of its value-added services.”
“The beta version of our new GovDeals marketplace was shared with select bidders in Q4 and was extremely well received, resulting in a 2x increase in our customer net promoter score.”
“We also use metrics like Net Promoter Score, we’ve invested heavily in our marketing function and organization and we’re rolling out tools that capture real-time feedback daily on how buyers are interacting with the platform.”
NPS disclosures (3)
Liquidity Services highlighted high net promoter scores and strong client referrals as drivers of its value-added services.
The beta version of our new GovDeals marketplace was shared with select bidders in Q4 and was extremely well received, resulting in a 2x increase in our customer net promoter score.
We also use metrics like Net Promoter Score, we’ve invested heavily in our marketing function and organization and we’re rolling out tools that capture real-time feedback daily on how buyers are interacting with the platform.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.