In their words
“LinkedIn reports that alignment in account-based marketing produces a 36% higher customer retention rate.”
“Panel discussion featuring LinkedIn and other SaaS leaders on customer success and retention strategies.”
“Lynda gives us a strong learning content asset, with the highest NPS scores across our entire product portfolio. As we look towards 2016, you can expect to see Lynda.com content more deeply integrated into the core LinkedIn experience, as well as deeper…”
NPS disclosures (2)
Lynda gives us a strong learning content asset, with the highest NPS scores across our entire product portfolio. As we look towards 2016, you can expect to see Lynda.com content more deeply integrated into the core LinkedIn experience, as well as deeper…
During the quarter, we saw dramatic improvements in Sales Navigator customer satisfaction, as measured through NPS. Also, while early in the quarter, we have seen customers renewing at higher than expected levels despite higher Sales Navigator prices…
Retention disclosures (2)
Panel discussion featuring LinkedIn and other SaaS leaders on customer success and retention strategies.
LinkedIn reports that alignment in account-based marketing produces a 36% higher customer retention rate.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.