Limelight Networks, Inc.
limelight.com ↗In their words
“Also, in 2018, Limelight achieved company records in full year revenue, gross margin, non-GAAP earnings, adjusted EBITDA, and net promoter score, while ending the year with more cash, cash equivalents, and marketable securities than it began the year with.”
“Also, in 2018, Limelight achieved company records in full year revenue, gross margin, non-GAAP earnings, adjusted EBITDA, and net promoter score, while ending the year with more cash, cash equivalents, and marketable securities than it began the year with.”
“Traffic volumes continue to grow at healthy rates, and customer satisfaction, as measured by Net Promoter Score, remains strong. We expect sequential growth each quarter in 2019, and stronger Exhibit 99.1 growth rates than 2018.”
NPS disclosures (17)
Also, in 2018, Limelight achieved company records in full year revenue, gross margin, non-GAAP earnings, adjusted EBITDA, and net promoter score, while ending the year with more cash, cash equivalents, and marketable securities than it began the year with.
Also, in 2018, Limelight achieved company records in full year revenue, gross margin, non-GAAP earnings, adjusted EBITDA, and net promoter score, while ending the year with more cash, cash equivalents, and marketable securities than it began the year with.
“Traffic volumes continue to grow at healthy rates, and customer satisfaction, as measured by Net Promoter Score, remains strong. We expect sequential growth each quarter in 2019, and stronger Exhibit 99.1 growth rates than 2018.
…and operational efficiencies are driving gains in gross margin and overall profitability, and at the same time, the continuing improvement in an already strong Net Promoter Score confirms our customer’s growing satisfaction with the value they…
The non-financial operational component of the 2017 Management Bonus Plan was based on our customer net promoter score (“NPS”) for fiscal 2017 .
The non-financial operational component of the 2017 Management Bonus Plan was based on our customer net promoter score (“NPS”) for fiscal 2017 .
Limelight Networks achieved record-high customer satisfaction measured by Net Promoter Score.
…investors have been rewarded with a second consecutive year of shareholder returns in excess of 70 percent, and our customer satisfaction (measured by Net Promoter Score) and employee satisfaction have both achieved record highs.” “Limelight’s…
Pricing discipline and operational efficiencies are driving massive gains in gross margin, and the significant and continuing improvement in our Net Promoter Score confirms our customer’s growing satisfaction with the value they obtain from Limelight,”…
Limelight Networks Net Promoter Score increases to all-time high; company uses NPS as benchmark for customer satisfaction.
The non-financial operational component of the 2016 Management Bonus Plan was based on our customer net promoter score ("NPS") for fiscal 2016.
Limelight’s customer satisfaction as measured by NPS score improved to the highest level since we started tracking this measure.
The non-financial operational component of the 2015 Management Bonus Plan was based on our average customer net promoter score ("NPS") for fiscal 2015.
Each participant may also earn an additional payout up to 10% pertaining to improvement in the Company’s net promoter score. The target annual incentive compensation shall be subject to the terms and conditions of the applicable 2016 incentive…
Customer Net Promoter Score, customer attrition, network performance, and voluntary employee turnover all saw material improvements. We grew at the top end of the industry ranges, improved our gross margin, and exited the year with a strong quarter.
Our Net Promoter Score is up very strongly, and our network resilience, performance and throughput is up and we continue to deliver record levels of traffic volume.
Our customer satisfaction levels, as measured by Net Promoter Score, have improved significantly. This is in large part due to emphasizing all things customer-facing: account management, network reliability, quote-to-cash processes, and delivery of…
Retention disclosures (0)
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Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.