LifeMD, Inc.
lifemd.com ↗In their words
“Initial on therapy and retention rates are north of 80%, which is really strong”
“We will retain about 1/3 of the initial cohort at the end of 12 months”
“The first 90 days that those people are on treatment, we see over 80%. It's actually about 80% or 83% remain on treatment after 90 days.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 80% (Q4 2025) — “initial on therapy and retention rates are north of 80%, which is really strong”
Retention rate: 33% (Q2 2025) — “we will retain about 1/3 of the initial cohort at the end of 12 months”
Retention rate: 80% (Q1 2024) — “The first 90 days that those people are on treatment, we see over 80%. It's actually about 80% or 83% remain on treatment after 90 days.”
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.