Liberty
tripadvisor.com ↗In their words
“Liberty Group's Broker Net Promoter Score increased to 89 in FY26.”
“Liberty reports the highest net promoter score (NPS) in its postpaid segment in more than 30 months amid second consecutive quarter of mobile customer growth.”
“Liberty maintained strong net promoter scores with both customers and brokers in half-year results despite lower net profit.”
NPS disclosures (5)
Liberty Group's Broker Net Promoter Score increased to 89 in FY26.
Liberty reports the highest net promoter score (NPS) in its postpaid segment in more than 30 months amid second consecutive quarter of mobile customer growth.
Liberty maintained strong net promoter scores with both customers and brokers in half-year results despite lower net profit.
Liberty outperformed on net promoter scores in its latest results.
Liberty plans to apply individual NPS to each client to gauge customer loyalty and satisfaction.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.