Liberty Media Corporation
libertymedia.com ↗In their words
“Siri has sustained a historically low churn of 1.5% and the business is focused on improved efficiency and cost structure”
“The resilient subbase experienced a record low churn of 1.5%”
“They had robust financial results for the second quarter, including revenue up 4%, churn steady at 1.5%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Churn (SiriusXM): 1.5% — “Siri has sustained a historically low churn of 1.5% and the business is focused on improved efficiency and cost structure”
Churn (SiriusXM): 1.5% (Q3 2022) — “The resilient subbase experienced a record low churn of 1.5%”
Churn (SiriusXM): 1.5% (Q2 2022) — “They had robust financial results for the second quarter, including revenue up 4%, churn steady at 1.5%”
Churn (SiriusXM): 1.6% (Q1 2022) — “Now looking at SiriusXM itself, solid start to the year, continue to perform well financially despite a challenging auto market. Revenue was up 6%, monthly churn was wonderful down at 1.6%.”
Churn (SiriusXM): 1.6% (Q2 2018) — “churn down to 1.6%”
Churn (SiriusXM): 1.6% (Q2 2015) — “SiriusXM had an outstanding quarter, adding 692,000 subscribers, a 46% increase over the second quarter of 2014, and posting a record low churn rate of 1.6%, the lowest since the merger in 2008.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.