Lenskart
lenskart.com ↗In their words
“Lenskart's Net Promoter Score in India reached an all-time high of 81.4 in Q4FY26, with revenue rising 41% to ₹2,516 crores.”
“Lenskart achieved an all-time high Net Promoter Score of 81.4 in Q4, alongside strong revenue growth and rising Gold membership.”
“Lenskart's Net Promoter Score in India improved to 80.9 in Q3 FY26, indicating high customer satisfaction.”
Disclosed NPS over time
Every Net Promoter Score Lenskart has published, by date.
NPS disclosures (7)
Lenskart's Net Promoter Score in India reached an all-time high of 81.4 in Q4FY26, with revenue rising 41% to ₹2,516 crores.
Lenskart achieved an all-time high Net Promoter Score of 81.4 in Q4, alongside strong revenue growth and rising Gold membership.
Lenskart's Net Promoter Score in India improved to 80.9 in Q3 FY26, indicating high customer satisfaction.
Lenskart's customer satisfaction levels improved significantly ahead of IPO filing.
Lenskart's net promoter score surged from 65 to over 80 in recent years.
Lenskart's product leadership discusses the importance of monitoring Net Promoter Score alongside daily, monthly, and annual dashboards.
Lenskart's customer obsession is evidenced by a high NPS score.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.