NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  La Quinta Holdings Inc.

La Quinta Holdings Inc.

46
Latest disclosed NPS
27 Apr 2018
16
NPS entries
5 with a number
2014–18
Years covered
16 entries in all

In their words

“Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.”
— La Quinta Holdings Inc. · SEC 10-K annual report · filed 1 Mar 2018
“Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.”
— La Quinta Holdings Inc. · SEC 10-K annual report · filed 1 Mar 2017
“We saw positive comparable RevPAR growth and a significant improvement in Net Promoter Score this quarter, reflecting our investment in the guest experience.”
— La Quinta Holdings Inc. · SEC 8-K filing · filed 2 Nov 2016

Disclosed NPS over time

Every Net Promoter Score La Quinta Holdings Inc. has published, by date.

40502015201620174444424346

NPS disclosures (16)

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27 Apr 2018
NPS46

…Note 17: “Segments” to our Consolidated Financial Statements in Part II, Item 8 of the 2017 10-K), as may be further adjusted for other unusual items as determined by the Compensation Committee) and (2) Net Promoter (as described in our 2017 10-K).

— La Quinta Holdings Inc. · SEC 10-K annual report · filed 27 Apr 2018
SEC 10-K annual report ↗
1 Mar 2018
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC 10-K annual report · filed 1 Mar 2018
SEC 10-K annual report ↗
7 Apr 2017
NPS43

…8 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2016 (the “2016 10-K”)), as may be further adjusted for other unusual items as determined by the Compensation Committee) and (2) Net Promoter (as described in our 2016 10-K).

— La Quinta Holdings Inc. · SEC proxy statement · filed 7 Apr 2017
SEC proxy statement ↗
1 Mar 2017
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC 10-K annual report · filed 1 Mar 2017
SEC 10-K annual report ↗
2 Nov 2016
NPSProgram

We saw positive comparable RevPAR growth and a significant improvement in Net Promoter Score this quarter, reflecting our investment in the guest experience.

— La Quinta Holdings Inc. · SEC 8-K filing · filed 2 Nov 2016
SEC 8-K filing ↗
8 Apr 2016
NPS42

…Annual 38 Table of Contents Report on Form 10-K for the fiscal year ended December 31, 2015 (the “2015 10-K”)), (2) Net Promoter (as described in our 2015 10-K), (3) RevPAR Index change (as described in our 2015 10-K) and (4) compliance with the…

— La Quinta Holdings Inc. · SEC proxy statement · filed 8 Apr 2016
SEC proxy statement ↗
25 Feb 2016
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC 10-K annual report · filed 25 Feb 2016
SEC 10-K annual report ↗
8 Apr 2015
NPS44

Compensation Adjusted EBITDA RevPAR Index Change Net Promoter Actual Performance $ 375.5 million 100.0 44.1 Percentage Payout—CEO 200 % 160 % 200 % Percentage Payouts—Other NEOs 150 % 130 % 150 % Actual amounts paid under the 2014 Cash Bonus Plan were…

— La Quinta Holdings Inc. · SEC proxy statement · filed 8 Apr 2015
SEC proxy statement ↗
12 Mar 2015
NPS44

Compensation Adjusted EBITDA RevPAR Index Change Net Promoter Actual Performance $ 375.5 million 100.0 44.1 Percentage Payout—CEO 200 % 160 % 200 % Percentage Payouts—Other NEOs 150 % 130 % 150 % Actual amounts paid under the 2014 Cash Bonus Plan were…

— La Quinta Holdings Inc. · SEC 10-K annual report · filed 12 Mar 2015
SEC 10-K annual report ↗
25 Feb 2015
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC 10-K annual report · filed 25 Feb 2015
SEC 10-K annual report ↗
17 Nov 2014
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC S-1 IPO prospectus · filed 17 Nov 2014
SEC S-1 IPO prospectus ↗
30 Oct 2014
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC S-1 IPO prospectus · filed 30 Oct 2014
SEC S-1 IPO prospectus ↗
27 Mar 2014
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC S-1 IPO prospectus · filed 27 Mar 2014
SEC S-1 IPO prospectus ↗
18 Mar 2014
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC S-1 IPO prospectus · filed 18 Mar 2014
SEC S-1 IPO prospectus ↗
26 Feb 2014
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC S-1 IPO prospectus · filed 26 Feb 2014
SEC S-1 IPO prospectus ↗
10 Feb 2014
NPSProgram

Each general manager can earn financial incentives based upon achieving favorable results in comparison to revenue and profit targets and upon achieving targeted goals in their RevPAR Index and Net Promoter scores for their respective hotel.

— La Quinta Holdings Inc. · SEC S-1 IPO prospectus · filed 10 Feb 2014
SEC S-1 IPO prospectus ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.