KVH Industries, Inc.
kvh.com ↗In their words
“Our churn on the AgilePlans has been almost zero in terms of percent”
“We're seeing zero churn off the AgilePlans. Once the system and service are aboard our customers are very satisfied and it's been remarkably sticky”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (AgilePlans): 0% (Q4 2018) — “our churn on the AgilePlans has been almost zero in terms of percent”
Churn (AgilePlans): 0% (Q1 2018) — “we're seeing zero churn off the AgilePlans. Once the system and service are aboard our customers are very satisfied and it's been remarkably sticky”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.