KM
Kotak Mahindra Bank
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2020
Years covered
1 entries in all
In their words
“Kotak Mahindra Bank uses Net Promoter Score feedback and adoption metrics to measure customer satisfaction and digital excellence impact.”
NPS disclosures (1)
17 Mar 2020
NPSProgram
Kotak Mahindra Bank uses Net Promoter Score feedback and adoption metrics to measure customer satisfaction and digital excellence impact.
— reported by wired.co.uk · 17 Mar 2020 · NI-24F6C2D
wired.co.uk ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.