Koovs
koovs.com ↗In their words
“Koovs plc has achieved the highest net promoter score (NPS) among its peer group.”
“Koovs is ranked number one for customer experience by Forrester Research and has the highest NPS in the fashion vertical ahead of Amazon and Flipkart, according to RedSeer.”
NPS disclosures (2)
Koovs plc has achieved the highest net promoter score (NPS) among its peer group.
Koovs is ranked number one for customer experience by Forrester Research and has the highest NPS in the fashion vertical ahead of Amazon and Flipkart, according to RedSeer.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.