Kogan
kogan.com ↗In their words
“Kogan.com achieves positive net promoter score of 58.8, likely underpinning strong customer repeat visits and profit growth.”
“Kogan lifted full-year profit 21.9% with a Net Promoter Score above 50 (excellent).”
“Kogan reported record trading in 1HY19 with its Net Promoter Score described as sitting strong.”
NPS disclosures (3)
Kogan lifted full-year profit 21.9% with a Net Promoter Score above 50 (excellent).
Kogan reported record trading in 1HY19 with its Net Promoter Score described as sitting strong.
Kogan.com achieves positive net promoter score of 58.8, likely underpinning strong customer repeat visits and profit growth.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.