KLDiscovery Inc.
In their words
“Legal Technology net revenue retention 90% [vs 101% prior year]”
“Legal Technology net revenue retention rate...Twelve Months Ended March 31, 2024...98%”
“Legal Technology net revenue retention rate...Twelve Months Ended March 31, 2023...95%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (12)
Net revenue retention (Legal Technology): 90% (Twelve Months Ended June 30, 2024) — “Legal Technology net revenue retention 90% [vs 101% prior year]”
Net revenue retention (Legal Technology): 98% (FY2024 (Twelve Months Ended March 31, 2024)) — “Legal Technology net revenue retention rate...Twelve Months Ended March 31, 2024...98%”
Net revenue retention (Legal Technology): 104% (Year ended Dec 31, 2023) — “Legal Technology net revenue retention rate includes revenue from use of Nebula. Twelve Months Ended December 31, 2023 2022 Legal Technology net revenue retention 104% 94%”
Net revenue retention (Legal Technology): 104% (Twelve Months Ended September 30, 2023) — “Legal Technology net revenue retention 104% 95% [for twelve months ended September 30, 2023 and 2022]”
Net revenue retention (Legal Technology): 101% (12M ended June 30, 2023) — “Legal Technology net revenue retention rate 101% for twelve months ended June 30, 2023; 101% for twelve months ended June 30, 2022”
Net revenue retention (Legal Technology): 95% (LTM ended March 31, 2023) — “Legal Technology net revenue retention rate...Twelve Months Ended March 31, 2023...95%”
Net revenue retention (Legal Technology): 94% (FY2022) — “Legal Technology net revenue retention rate...Twelve Months Ended December 31, 2022 2021...Legal Technology net revenue retention 94% 107%”
Net revenue retention (Legal Technology): 95% (12M ended September 30, 2022) — “Legal Technology net revenue retention 95% for the twelve months ended September 30, 2022”
Net revenue retention (Legal Technology): 101% (twelve months ended June 30, 2022) — “Legal Technology net revenue retention 101% 96% for twelve months ended June 30, 2022 and 2021”
Net revenue retention (Legal Technology): 109% (12M ended March 31, 2022) — “Legal Technology net revenue retention 109% 84%”
Net revenue retention (Legal Technology): 107% (FY2021) — “Legal Technology net revenue retention rate for Twelve Months Ended December 31, 2021: 107% (compared to 87% in 2020)”
Net revenue retention (Legal Technology): 101% (Twelve months ended September 30, 2021) — “Legal Technology net revenue retention 101 % 87 % 99 % ... Twelve months ended September 30, 2021 ... Legal Technology net revenue retention 101 %”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.