NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  Kingsway Financial Services, Inc.

Kingsway Financial Services, Inc.

InsuranceProperty & Casualty InsuranceKWY
kingsway.ca ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
100%
NRR
8 May 2026
97%
GRR
8 May 2026

In their words

“Net revenue retention well over 100%, reflecting both pricing and expansion with existing customers”
— John Fitzgerald, Chief Executive Officer, Kingsway Financial Services, Inc. · Earnings call, Q1 2026 · 8 May 2026
“Gross revenue retention of 97% and net revenue retention well over 100%”
— John Fitzgerald, Chief Executive Officer, Kingsway Financial Services, Inc. · Earnings call, Q1 2026 · 8 May 2026
“Kingsway reported gross revenue retention of 97% and net revenue retention growth post Q1 earnings.”
— reported by tradingview.com · 14 May 2026

NPS disclosures (0)

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Retention disclosures (5)

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14 May 2026
Retention97%

Kingsway reported gross revenue retention of 97% and net revenue retention growth post Q1 earnings.

— reported by tradingview.com · 14 May 2026
tradingview.com ↗
12 May 2026
Retention97%

Kingsway Financial Services Q1 earnings highlighted gross revenue retention of 97% and net revenue retention well above baseline.

— reported by marketbeat.com · 12 May 2026
marketbeat.com ↗
11 May 2026
Retention97%

Kingsway Financial disclosed gross revenue retention of 97% and net revenue retention above 100% on its earnings call.

— reported by theglobeandmail.com · 11 May 2026
theglobeandmail.com ↗
8 May 2026
NRR100%

Net revenue retention (SPI): 100% (Q1 2026) — “net revenue retention well over 100%, reflecting both pricing and expansion with existing customers”

— John Fitzgerald, Chief Executive Officer, Kingsway Financial Services, Inc. · Earnings call, Q1 2026 · 8 May 2026
Earnings call, Q1 2026 ↗
8 May 2026
GRR97%

Gross revenue retention (SPI): 97% (Q1 2026) — “gross revenue retention of 97% and net revenue retention well over 100%”

— John Fitzgerald, Chief Executive Officer, Kingsway Financial Services, Inc. · Earnings call, Q1 2026 · 8 May 2026
Earnings call, Q1 2026 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.