KEYCORP /NEW/
key.com ↗In their words
“(2) Represents average of branch, contact center, and 11 digital NPS change from 4Q19 to 4Q21 Delivering on Commitments for All Stakeholders Teammates Clients We help our clients make better, more Together we do work that matters, have confident…”
“Debt consolidation è low fixed rate unsecured personal loan to help reach financial goals Wellness Conversations Net Promoter Score1 2015 2018E +39% CAGR Not Engaged in Wellness Engaged Wellness Clients +19% (1) Survey period: January 2017 through…”
NPS disclosures (3)
Household Growth(1) <1.0% ~3.0% Total AUM Sales(2) $5.3Bn $11.4Bn (+115%) Client Satisfaction and Experience(3) Net Promoter Scores(3) Branch: 57 Contact Center: 27 Branch: 85 (+28) Contact Center: 54 (+27) Consumer Deposits / Branch $66MM…
…(2) Represents average of branch, contact center, and 11 digital NPS change from 4Q19 to 4Q21 Delivering on Commitments for All Stakeholders Teammates Clients We help our clients make better, more Together we do work that matters, have confident…
Debt consolidation è low fixed rate unsecured personal loan to help reach financial goals Wellness Conversations Net Promoter Score1 2015 2018E +39% CAGR Not Engaged in Wellness Engaged Wellness Clients +19% (1) Survey period: January 2017 through…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.