Kenexa Corp
kenexa.com ↗In their words
“During the year ended December 31, 2011, our customers renewed approximately 86% of the aggregate value of multi-year subscriptions”
“During the year ended December 31, 2010, our customers renewed approximately 84% of their contracts which represents 88% of the aggregate value of multi-year subscriptions”
“We renewed approximately 80% of the aggregate value of multi-year subscriptions for our on-demand talent acquisition and performance management solution contracts”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Kenexa Corp has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (7)
Retention rate: 86% (FY2011) — “During the year ended December 31, 2011, our customers renewed approximately 86% of the aggregate value of multi-year subscriptions”
Retention rate: 84% (FY2010) — “During the year ended December 31, 2010, our customers renewed approximately 84% of their contracts which represents 88% of the aggregate value of multi-year subscriptions”
Retention rate: 80% (FY2009) — “we renewed approximately 80% of the aggregate value of multi-year subscriptions for our on-demand talent acquisition and performance management solution contracts”
Retention rate: 90% (FY2007) — “During the year ended December 31, 2007, we renewed more than 90% of the aggregate value of multi-year subscriptions”
Retention rate: 90% (FY2006) — “During the year ended December 31, 2006, we renewed more than 90% of the aggregate value of contracts subject to renewal.”
Retention rate: 90% (FY2005) — “During the year ended December 31, 2005, we renewed more than 90% of the aggregate contract value subject to renewal.”
Retention rate: 89.6% (year ended Dec 31, 2004) — “During the year ended December 31, 2004, we renewed approximately 89.6% of the aggregate contract value subject to renewal.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.