KK
KB Kookmin Bank
kbbank.com ↗—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2025
Years covered
1 entries in all
In their words
“KB Kookmin Bank becomes first in industry to introduce Net Promoter Score as part of trust-centric customer satisfaction initiatives.”
NPS disclosures (1)
10 Nov 2025
NPSProgram
KB Kookmin Bank becomes first in industry to introduce Net Promoter Score as part of trust-centric customer satisfaction initiatives.
— reported by chosun.com · 10 Nov 2025 · NI-D0FC6A9
chosun.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.