Karnataka Bank
In their words
“Karnataka Bank established a center of excellence to become data-driven, leveraging customer lifecycle insights including retention analytics.”
“Karnataka Bank and IIFL Securities launched KBL Smart Trade to enrich customer engagement and retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Karnataka Bank established a center of excellence to become data-driven, leveraging customer lifecycle insights including retention analytics.
Karnataka Bank and IIFL Securities launched KBL Smart Trade to enrich customer engagement and retention.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.