JOYY, Inc. Sponsored ADR Class A
joyy.com ↗In their words
“We have also conducted multiple rounds of net promoter score surveys among users, the results of which indicated consistent enhancement of user satisfaction, particularly in Indonesia, and the Philippines, Brazil, and the Mexico.”
“JOYY reported that both average user time spent and retention improved year-on-year in Q4 2025.”
NPS disclosures (1)
We have also conducted multiple rounds of net promoter score surveys among users, the results of which indicated consistent enhancement of user satisfaction, particularly in Indonesia, and the Philippines, Brazil, and the Mexico.
Retention disclosures (1)
JOYY reported that both average user time spent and retention improved year-on-year in Q4 2025.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.