NPS Intelligence (beta)

Disclosed NPS & retention by vertical

90
Latest disclosed NPS
20 Jul 2018
6
NPS entries
3 with a number
2018–19
Years covered
6 entries in all

In their words

“JetSuiteX reports a Net Promoter Score over 90, higher than major U.S. carriers.”
— reported by albawaba.com · 20 Jul 2018 · NI-269E411
“JetSuiteX enjoys a Net Promoter Score over 90, higher than major U.S. airlines, according to Qatar Airways investment announcement.”
— reported by sfgate.com · 25 Apr 2018 · NI-B28A9CE
“JetSuiteX operates with a Net Promoter Score over 90, higher than major U.S. airlines, in underserved short-haul markets.”
— reported by markets.businessinsider.com · 11 Apr 2018 · NI-ECEDFDC

Disclosed NPS over time

Every Net Promoter Score JetSuiteX has published, by date.

8989.59090.591NPS 90 · 11 Apr 201890NPS 90 · 25 Apr 201890NPS 90 · 20 Jul 201890
8989.59090.591NPS 90 · 11 Apr 201890NPS 90 · 25 Apr 201890NPS 90 · 20 Jul 201890

NPS disclosures (6)

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30 Jan 2019
NPSup

JetSuiteX earned the highest Net Promoter Score of any air carrier in the world.

— reported by apex.aero · 30 Jan 2019 · NI-63E84D9
apex.aero ↗
29 Sep 2018
NPSProgram

JetSuiteX reported 250% year-over-year growth and the highest Net Promoter Scores in the aviation industry.

— reported by prnewswire.com · 29 Sep 2018 · NI-2B24C2D
prnewswire.com ↗
20 Jul 2018
NPS90

JetSuiteX reports a Net Promoter Score over 90, higher than major U.S. carriers.

— reported by albawaba.com · 20 Jul 2018 · NI-269E411
albawaba.com ↗
5 Jun 2018
NPSProgram

JetBlue cited JetSuiteX's favourable net promoter score as one reason for excitement in partnering with the small jet operator.

— reported by centreforaviation.com · 5 Jun 2018 · NI-D249E22
centreforaviation.com ↗
25 Apr 2018
NPS90

JetSuiteX enjoys a Net Promoter Score over 90, higher than major U.S. airlines, according to Qatar Airways investment announcement.

— reported by sfgate.com · 25 Apr 2018 · NI-B28A9CE
sfgate.com ↗
11 Apr 2018
NPS90

JetSuiteX operates with a Net Promoter Score over 90, higher than major U.S. airlines, in underserved short-haul markets.

— reported by markets.businessinsider.com · 11 Apr 2018 · NI-ECEDFDC
markets.businessinsider.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.