Jersey Mike's Subs Inc.
jerseymikes.com ↗In their words
“This brand strength is reinforced by a best-in-class Net Promoter Score of 36, underscoring high customer satisfaction and strong word-of-mouth advocacy.”
“This brand strength is reinforced by a best-in-class Net Promoter Score of 36, underscoring high customer satisfaction and strong word-of-mouth advocacy.”
“Jersey Mike's Subs is now the highest-rated quick-service restaurant in the country according to 2026 ACSI, ending Chick-fil-A's 11-year reign.”
Disclosed NPS over time
Every Net Promoter Score Jersey Mike's Subs Inc. has published, by date.
NPS disclosures (4)
Jersey Mike's Subs is now the highest-rated quick-service restaurant in the country according to 2026 ACSI, ending Chick-fil-A's 11-year reign.
Jersey Mike's scored No. 1 in the American Customer Satisfaction Index, ending Chick-fil-A's 11-year run as the highest-scoring fast-food brand.
This brand strength is reinforced by a best-in-class Net Promoter Score of 36, underscoring high customer satisfaction and strong word-of-mouth advocacy.
This brand strength is reinforced by a best-in-class Net Promoter Score of 36, underscoring high customer satisfaction and strong word-of-mouth advocacy.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.