NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Jabong
50
Latest disclosed NPS
23 Mar 2018
3
NPS entries
3 with a number
2016–18
Years covered
3 entries in all

In their words

“Jabong's net promoter score rose to over 50 from 37 the prior year, driven by faster and more consistent product deliveries.”
— reported by livemint.com · 23 Mar 2018 · NI-03CBF80
“Jabong recorded 50% growth in net revenues accompanied by a surge in customer NPS to 50 percent in October.”
— reported by moneycontrol.com · 12 Nov 2016 · NI-67D8EB6

Disclosed NPS over time

Every Net Promoter Score Jabong has published, by date.

4050602017504650

NPS disclosures (3)

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23 Mar 2018
NPS50

Jabong's net promoter score rose to over 50 from 37 the prior year, driven by faster and more consistent product deliveries.

— reported by livemint.com · 23 Mar 2018 · NI-03CBF80
livemint.com ↗
5 Jul 2017
NPS46

Jabong's NPS stands at 46.

— reported by economictimes.indiatimes.com · 5 Jul 2017 · NI-234F46B
economictimes.indiatimes.com ↗
12 Nov 2016
NPS50

Jabong recorded 50% growth in net revenues accompanied by a surge in customer NPS to 50 percent in October.

— reported by moneycontrol.com · 12 Nov 2016 · NI-67D8EB6
moneycontrol.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.