NPS Intelligence (beta)

Disclosed NPS & retention by vertical

68
Latest disclosed NPS
31 May 2018
2
NPS entries
2 with a number
2017–18
Years covered
3 entries in all

In their words

“Ixigo won an award at Google India Apps Summit, with interactive design improvements resulting in a Net Promoter Score of 68%.”
— reported by newsbarons.com · 31 May 2018 · NI-8D8F38D
“Ixigo named fastest-growing travel app with store Net Promoter Score reaching 70%.”
— reported by thehansindia.com · 16 Sep 2017 · NI-1477CE9
“Ixigo launches AI assistant TARA to help with customer retention and increase revenue.”
— reported by yourstory.com · 19 Feb 2018 · NI-D4EA4BC

Disclosed NPS over time

Every Net Promoter Score ixigo has published, by date.

67686970712018NPS 70 · 16 Sep 201770NPS 68 · 31 May 201868
67686970712018NPS 70 · 16 Sep 201770NPS 68 · 31 May 201868

NPS disclosures (2)

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31 May 2018
NPS68

…ixigo won an award at Google India Apps Summit, with interactive design improvements resulting in a Net Promoter Score of 68%.

— reported by newsbarons.com · 31 May 2018 · NI-8D8F38D
newsbarons.com ↗
16 Sep 2017
NPS70

…ixigo named fastest-growing travel app with store Net Promoter Score reaching 70%.

— reported by thehansindia.com · 16 Sep 2017 · NI-1477CE9
thehansindia.com ↗

Retention disclosures (1)

Open in the retention database →

19 Feb 2018
Retention

Ixigo launches AI assistant TARA to help with customer retention and increase revenue.

— reported by yourstory.com · 19 Feb 2018 · NI-D4EA4BC
yourstory.com ↗

Lighthouse companies in Travel, hospitality & leisure

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.