NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  iQIYI, Inc.
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2025
Years covered
1 entries in all

In their words

“For mini-dramas. [Foreign Language] The fourth, we will strengthen the quality of membership services and iQIYI brand, enhance the perception of membership benefits and privileges and also improve the overall net promoter score for iQIYI members.”
— Youqiao Duan, Senior Vice President of Membership Business, iQIYI, Inc. · Earnings call, Q4 2024 · 18 Feb 2025 · NI-42BDF35

NPS disclosures (1)

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18 Feb 2025
NPSProgram

…for mini-dramas. [Foreign Language] The fourth, we will strengthen the quality of membership services and iQIYI brand, enhance the perception of membership benefits and privileges and also improve the overall net promoter score for iQIYI members.

— Youqiao Duan, Senior Vice President of Membership Business, iQIYI, Inc. · Earnings call, Q4 2024 · 18 Feb 2025 · NI-42BDF35
Earnings call, Q4 2024 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.