Ion
In their words
“Ion recognized as commodity trading and risk management software house of the year, with customer retention rates averaging 97% across 2018.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
Ion recognized as commodity trading and risk management software house of the year, with customer retention rates averaging 97% across 2018.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



