NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
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NPS entries
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2019
Years covered
1 entries in all

In their words

“Ion recognized as commodity trading and risk management software house of the year, with customer retention rates averaging 97% across 2018.”
— reported by risk.net · 16 Jul 2019 · NI-22E558F

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Retention disclosures (1)

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16 Jul 2019
Retention97%

Ion recognized as commodity trading and risk management software house of the year, with customer retention rates averaging 97% across 2018.

— reported by risk.net · 16 Jul 2019 · NI-22E558F
risk.net ↗

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.