Verticals / Payments, wealth & financial services / Investopher
I
Investopher
investopher.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2024
Years covered
1 entries in all
In their words
“Investopher was fined Rs 7 lakh for presenting a false customer retention ratio of 100%, when actual renewals were only 86 out of 6,166 clients (1.4%).”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
24 Mar 2024
Retention1.4%
Investopher was fined Rs 7 lakh for presenting a false customer retention ratio of 100%, when actual renewals were only 86 out of 6,166 clients (1.4%).
— reported by msn.com · 24 Mar 2024 · NI-721B9A4
msn.com ↗Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.