Invesco Ltd.
invesco.com ↗In their words
“The client service team has continued its exceptionally high client retention rate of 95%.”
“The client service team has continued its exceptionally high client retention rate of 95%”
“2 Similarly, Invesco’s net promoter score with advisors increased significantly – up 22 points in 2022 within the US, the strongest improvement recorded among peer firms.”
NPS disclosures (1)
2 Similarly, Invesco’s net promoter score with advisors increased significantly – up 22 points in 2022 within the US, the strongest improvement recorded among peer firms.
Retention disclosures (2)
Retention rate (Retirement (Defined Contribution)): 95% (2002) — “The client service team has continued its exceptionally high client retention rate of 95%.”
Retention rate (INVESCO Retirement): 95% — “The client service team has continued its exceptionally high client retention rate of 95%”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.