Inventiva
inventiva.fr ↗In their words
“Inventiva, an apparel and footwear ecommerce startup, reports customer retention rate above 95 percent with annual revenue of Rs 1 crore.”
“Inventiva improved customer retention during COVID-19 by shifting to Direct-to-Consumer and focusing on early social media engagement.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Inventiva improved customer retention during COVID-19 by shifting to Direct-to-Consumer and focusing on early social media engagement.
Inventiva, an apparel and footwear ecommerce startup, reports customer retention rate above 95 percent with annual revenue of Rs 1 crore.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.