InterXion Holding N.V.
In their words
“Our low Average Monthly Churn rate, which was 0.7% for the year ended December 31, 2012 and 0.5% in the three months ended March 31, 2013”
“Maintained a low average churn rate of approximately 0.5% per month”
“Our low Average Monthly Churn rate, which was 0.5% in the year ended December 31, 2009”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Churn: 0.5% (Q1 2013) — “our low Average Monthly Churn rate, which was 0.7% for the year ended December 31, 2012 and 0.5% in the three months ended March 31, 2013”
Churn: 0.5% (2011, monthly) — “maintained a low average churn rate of approximately 0.5% per month”
Churn: 0.5% (FY2009) — “our low Average Monthly Churn rate, which was 0.5% in the year ended December 31, 2009”
Churn: 0.6% (9M 2010) — “our low Average Monthly Churn rate, which was 0.6% in the nine months ended September 30, 2010”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.