InterPrivate III Financial Partners Inc.
In their words
“94% Customer Retention with Strong Product Cross - Adoption”
“2.6% churn from the second year onwards”
“5.6% annual churn in the first year”
NPS disclosures (1)
…durable, differentiated relationships Year 1 Year 1 Year 2 % of Customers Adopting a Second Service (1) Customer Retention Rate Over 1 and 2 Years, (%) (2) Current Net Promoter Score (3) % of Clients Who Choose to Pay a Monthly Subscription Fee …
Retention disclosures (3)
Retention rate: 94% — “94% Customer Retention with Strong Product Cross - Adoption”
Churn: 2.6% (Year 2+) — “2.6% churn from the second year onwards”
Churn: 5.6% (Year 1) — “5.6% annual churn in the first year”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.