Intercontinental Exchange, Inc.
theice.com ↗In their words
“Our retention rate remained above 99%”
“These high standards remain a critical component of our 99% retention rate”
“These high standards remain a critical component of our 99% plus retention rate”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate (NYSE Listings): 99% (Q4 2025) — “our retention rate remained above 99%”
Retention rate (NYSE Listings): 99% (Q2 2025) — “these high standards remain a critical component of our 99% retention rate”
Retention rate (NYSE listing): 99% (Q1 2025) — “these high standards remain a critical component of our 99% plus retention rate”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.